We offer three distinct levels of support aligned with your Pricing Plan of choice.
Robust onboarding with an ability to use upgrade to Silver or Gold plan
Robust onboarding with Silver plan and solid support & features
Dedicated implementation manager, success manager, custom contracts, with an option to onsite training and more
Deployment Strategy & Launch timelines
Step-by-Step Admin and product training
Ongoing support and troubleshooting
Authentication setup
SSO or IP Integration
HRIS or other System integrations
Ongoing technical support
Dedicated business contact
Usage and Impact Optimization
Ongoing planning, support and strategy