Your LMS MUST be Able to Marry the Management Needs with Learner Experience

Viren Kapadia December 05, 2022
Your LMS MUST be Able to Marry the Management Needs with Learner Experience

The true measure of the success of any learning program is directly proportional to the learner experience. The higher the experience the better the learning outcomes. As an increasing number of courses, learning initiatives, and training and development programs move online, focusing on learner experience becomes inevitable.

Great learner experiences are authentic, interactive, and collaborative and increase learner engagement and drive better learning outcomes. These reduce cognitive load, improve knowledge retention, and add value to the learner's journey.

This becomes an important point of consideration as reskilling and upskilling initiatives become paramount in the wake of a rising skills gap. Today, employees are also demanding organizational investment in career pathing and professional growth. Delivering enhanced learning experiences is no longer negotiable and the role of an LMS in enabling this cannot be ignored.

The role of LMS in the enterprise today

The LMS has been a crucial piece of technology driving learning experiences across enterprises especially due to the rise of the digital culture.

The eLearning market is anticipated to grow to USD 370 Billion by 2026, from USD 226 Billion in 2020, at a CAGR of 8.56% during 2021-2026. Thinking of piloting learning and development programs without an LMS is going to be an uphill battle.

Traditionally thought positions LMS as a system to manage and track learning courses. A comprehensive LMS system, however, can and should deliver much more than that to deliver value to the enterprise.

What is a learner experience?

Learner experience is the quality of the learner experience that influences the quality of knowledge.

While all learning programs are intended to teach, few manage to accomplish the same. Since humans learn from experience, the focus on elevating the learner experience becomes essential. Programs aimed to elevate learner experience enhance learning outcomes, boost learner satisfaction, and maximize skill and knowledge acquisition.

Learner experience is the contextual conditions within which the trainees experience the learning environment. It encompasses the virtual surroundings, course material and structure, the instructors, and the knowledge dissemination process (online, blended, self-study, etc.

Only when learner experience is high can learner engagement be elevated as well.

The role of LMS in driving learner experience and learner engagement

Typically, organizations use LMS as a medium to create and deliver learning content. It is a way to monitor learner participation and evaluate student performance. Along with this, an LMS can be used for knowledge management and effectively gather, organize, share, and analyze an enterprise's knowledge in terms of resources, documents, and people skills.

Here is how a comprehensive LMS can help enterprises elevate learner experience and drive better learning outcomes.

  1. Meet skill development and learning needs
  2. A comprehensive LMS helps enterprise learning and development teams, and training managers optimize the classroom and training experience. It allows the users to schedule, monitor, and offer training programs through the system.

    Gap and need analysis features give them the capacity to develop and push out contextual training and learning programs keeping the existing and emerging needs of the workforce.

    Employees then do not have to go through dated or boring learning programs and are automatically engaged. Elevated learning experiences and higher engagement levels emerge as the natural consequences of keeping things current and contextual.

  3. Keep feedback proactive
  4. Proactive feedback can play a crucial role in improving the effectiveness of learning programs. While an LMS is used to disseminate learning programs, a comprehensive one is an effective tool to assess knowledge retention and concept reinforcement. Instead of waiting for a program to get over, a comprehensive LMS platform allows learning teams to offer immediate feedback to the students.

    To meet enterprise learning needs, an LMS must enable consistent assessments and evaluations. It can also help enterprises leverage certifications to offer immediate feedback to keep things contextual and impactful.

    In addition, a comprehensive platform allows learning teams to incorporate online certification management and also verifies whether or not the learner has completed the course and has gained the required skill set.

  5. Use data to drive context
  6. Context impacts learning experiences. Hence, learning teams have to move beyond the proverbial guesswork and capably track competencies across skills and close the gap between online and on-the-job training (OJT). An LMS should be able to help organizations conduct gap and need analysis based on data to capably align the learning strategies to the overall KPIs of the organization.

    A comprehensive LMS allows extensive integrations and uses APIs which allow a business to connect all relevant applications, tools, departments, and processes for data-driven feedback. With powerful, data-driven insights, enterprises can streamline the process of validating existing skill sets, knowledge, and competencies to get the job done for employees across different levels.

    This helps the learning teams to ensure that their programs are relevant and contextual to their workforce. The learning experiences automatically become elevated since things are contextual to the existing reality of the learner.

  7. Drive flexibility and personalization for skill enhancement
  8. With the rise of hybrid work and global and disparate teams, learning and development teams have come under increasing pressure to deliver consistent learning programs. Employees also want to gain greater flexibility on how and where they engage with the learning content. They want greater customization and language support for higher engagement.

    Along with giving training teams the capacity to curate and deliver learning content, an LMS allows organizations to diversify the types of content they use and how people engage with it.

    A fully scalable, multi-tenant Software-as-a-Service (SaaS) LMS platform allows organizations to deliver world-class learning experiences, and manage the classroom, virtual, electronic, and mobile learning easily. It facilitates the curation of highly personalized and meaningful learning journeys that are available anytime, anywhere.

    Such a platform helps organizations stay ahead of the curve and keeps employees, partners, and customers aligned with the brand and the learning activities.

  9. Drive unconventional learning programs
  10. Organizations today need to take innovative approaches to elevate learning. Webinars, for example, can be used to deliver information to learners and give them accessibility as these can be hosted and accessed from anywhere across the world. These webinars are economical and cost-effective and help learning teams reach out to a large audience at once as live streaming has no participation restrictions. Webinar integrated with LMS supports collaboration and makes the sessions event-driven instead of course-driven. They supplement online learning and allow learners to send their queries and get immediate responses through Live Chat and Q&A sessions.

    Surveys and polls can also be easily conducted in a webinar using a comprehensive LMS platform. This influences learner engagement and drives elevated learning experiences as learners can participate and cooperate interactively during these sessions.


A comprehensive LMS platform allows teams to;

  • Schedule training sessions.
  • Make learning programs engaging and personalized.
  • Drive proactive feedback.
  • Ensure proper scheduling and management of learning sessions to avoid overlaps effortlessly.
  • Eases compliance and regulatory challenges faced by learning and development teams.
  • Allows enterprises to customize content for specific groups of learners.
  • Clear insights from detailed analytics enable learning and development teams to improve the quality of their learning programs and improve learning experiences with clarity and confidence.

While managing and disseminating learning programs is one of the primary demands of an LMS, it is time to ask for more. In today's world, an LMS is a system that provides greater flexibility and control to drive high learning outcomes to training teams along with delivering greater accessibility to employees.

Want to try one such system? Request a fully-functional demo of GyrusAim LMS.