LMS to LXP – How Personalized Learning Experience leads to better Employee Engagement

Viren Kapadia September 09, 2020
LMS to LXP – How Personalized Learning Experience leads to better Employee Engagement

In a class of 30, it is not normal to expect around 20 members to not be wholly attentive during a training program at least at some point of time. Not because it is their fault, but it is human nature to not be able to stay focused on something for long durations, say a couple of hours. This is bound to result in reduced effectiveness of the training session. And no, it won’t be due to the fault of either the trainer or the trainees. It just is as a result of compromised learning experience. The following are factors that could result in sub-optimal learning outcomes:

  • Intended trainees having other tasks to do later, and those tasks are in their mind, and are interfering with their focus on the topic
  • The timing of the training session not exactly suited for some trainees whose peak learning time does not coincide with that of the session
  • Some trainees may not be exactly comfortable sitting in a classroom environment for learning
  • Some trainees’ pace of learning might not synchronize with that of training. For ones who find the session too fast, they may decide to ignore some parts and not ask about the same because of shyness or out of not wanting to disturb the rest of the class. Those with high grasping power might find a session slow and hence boring.

Essentially, the Learning Experience (LXP) suffers because of the above factors, and hence results in lower employee engagement. It is in addressing the above issues that a Learning Management System (LMS) proves useful. The following are ways in which an LMS helps in improving the LXP:

  • Trainers can create pre-recorded training modules which trainees can access over devices such as laptops, tablets, or smartphones. Because of such ease of access, they can take the sessions at a time and place of their convenience.
  • Trainees can take modules at their own pace. Pre-recorded modules could be re-taken, some parts could be replayed until the trainee is confident that he or she has mastered the module content.
  • An LMS also has in-built features that facilitate communication with the trainer in case trainees need to get any doubts clarified.

The above-listed points are ways in which an LMS can ensure better LXP. Also, a feature-rich LMS such as GyrusAIM also has added features such as reporting and analytics as well as gamification. By gamifying custom learning paths, trainers can make the learning exercise more engaging by tapping into the inherent competitive nature of trainees. Also, the reporting and analytics features would enable trainers to monitor trainee performance on tests and determine if any modifications are necessary to specific modules to improve the content retention rate. Additionally, trainees could also share feedback regarding their experience and if there is anything that could be done to improve it. It is clear from the above that adoption of an LMS to support the T&D function could drastically enhance employee engagement with learning programs.