Work From Home (WFH) used to seem like a privilege to employees, especially those who had to commute for long hours to reach their workplaces. Today, with the Coronavirus situation, it has become imperative for companies to facilitate their employees to work from home, failing which they would have to indefinitely halt operations. One of the key aspects that determine the competitiveness of an enterprise is how well-equipped its employees are with the latest tools and techniques, and as such, the most innovative of companies conduct regular training for skill upgradation. Even if we ignore the situation that we find today due to the pandemic, classroom-based training sessions, are no longer the ideal way to go about conducting training, since, in today’s era, employees often work from diverse and remote locations. It is here that Learning Management Systems (LMS) come to the rescue. Not only do they allow employees to choose a comfortable time and place to undergo their training, but they also facilitate compliance in several aspects.
An LMS can ensure that each employee undergoes a training session the exact way it has been designed to be taken. With a well-thought-out structure, a trainer can ensure a high level of training effectiveness. Moreover, an LMS can be designed to monitor aspects such as time spent on each page, whether the trainee employee is before the screen or not, and whether any test that is conducted post the training session is being taken honestly or not. Thus, an LMS can greatly enhance the retention of knowledge imparted in a training session. Moreover, since the performance of each employee during the training and their work post the training can be tracked, it is also easy to map the effectiveness of each training session, how receptive an employee is to the training, and other such aspects. Such feedback can be incorporated in molding future training sessions and also during employee appraisal.
Different companies may have different specific quality standards regarding multiple aspects of operations, and every employee that is a part of the organization must be aware of the standards that he or she is expected to meet for his or her part of the work. Through facilitating convenient training, it is easy to drill down such expectations into the minds of the employees to ensure that they are conscious of the same while they go about their routine tasks.
Regulatory compliance is of extremely high importance for companies operating in sectors such as pharmaceuticals, chemicals, food processing, etc. Such compliance standards often undergo changes depending on regime changes and the latest research and discoveries. As such, it is important to regularly train employees to ensure that they are apprised of such changes, to ensure that they adapt themselves to ensure adherence to the latest rules and guidelines, failing which companies may have to incur litigation costs. And this would be especially challenging while working with remote teams, where every employee would need to be aware of such changes at the same instant, and will have to modify their everyday work. This is where LMS can be of great help. All that a manager has to do in such an instance is modify the content of the existing training modules or devise new ones, and send a notification to his or her team to undergo a retraining session. The team members would be notified of the same, wherever they are and could undertake the session at their convenience. By gaining cognizance of the latest compliance requirements, employees can ensure that their work output meets the newly prescribed parameters when it comes to quality, safety, monitoring, and reporting.
Thus, as we can see, adopting the use of an LMS can help companies achieve greater levels of compliance, even when employees may not be available for training within office premises. Not only does it help in developing and offering scientifically-designed training sessions, but it also ensures that the training can be imparted cost-effectively.