How Learning Management Systems for Banking & Finance Industry Combat Training Challenges

Viren Kapadia May 31, 2019
How Learning Management Systems for Banking & Finance Industry Combat Training Challenges

A country’s economy is largely based on its banking & finance industry. It is not just the most competitive industry in the global business world, but also a specialized field where there is no room for even the slightest of errors. This can make it very difficult to survive, however, if you have a well-trained team, you can be more certain that success is not a difficult task.

The industry cannot neglect the continuous improvements and advancements in technology in the banking sector. With increasing globalization and use of the internet, the business practices we used to follow are changing, new techniques are finding their way into everyday use, and new challenges are waiting for the success-oriented employee. In such an environment, it becomes highly essential for employers to make sure that their employees are prepared for what future holds.

This is why most employers are committed to deliver skills and compliance training to all employees. But, using traditional training methods can be very time consuming and costly as well. You might also face training challenges through the unintended use of obsolete or non-compliant training methods. You will find it critical to look for learning management systems (LMS) that comply with Sarbanes-Oxley, Dodd-Frank, and Money Laundering certification.

If you are new to LMS, you should know that it is a software application that manages deployment and tracking of classroom and online employee training programs. Using an LMS, you can polish the skill sets of your employees, onboard new hires, and prepare them for compliance requirements and future business goals.

If you are preparing to welcome an LMS to your organization, here are some things you’ll want to know.

Combat Training Challenges with an LMS

No matter how complex your training needs are, an LMS is an effective platform that will save huge expense and equip your workforce with future-friendly prowess. Using an LMS is a fruitful technique to combat the training challenges that your banking organization may face. Here is how it gives you a glitch-free online training experience:

1. Caters to a Variety of Training Needs

Businesses who need to increase the skill level and readiness of their employees find LMS to be very effective. It fulfills all of their typical training needs by offering the following.

  1. Process Training

    In process training solutions, LMS offers training on a diverse range of processes that are useful in handling or conducting specific financial services delivery and other banking functions.

  2. Sales Training

    As the name suggests, LMS offers sales training to your employees, including both solutions and product training.

  3. Compliance Training

    One of the most important features of LMS is compliance training. As you know, both the financial and banking organizations need to comply with national and international regulatory bodies. LMS is widely used for compliance training specific to the organization to assure staff are well trained on code of conduct and/or compliance with regulatory bodies.

  4. Onboarding Training

    You are likely familiar with the term ‘employee onboarding.’ It is an important function of any organization, but ensuring that employees face minimal challenges while learning their jobs can be difficult, and time-consuming as well. Financial services organizations often use a learning management system to induct, train, assess, and assist newly hired employees in understanding the work culture and integrating with the organization.

  5. Soft Skills Training

    Since the professionals in the banking and finance industry have to deal with the public as their direct client, it is vital for them to be well trained in different soft skills. The industry demands that employees who are in direct conversation with the customers, must not just be armed with comprehensive product knowledge, but also possess the ability to discuss it with the customers. LMS can equip your employees with skills such as telephone etiquette, conversational ability, listening skills, etc.

  6. Application Software Training

    Your employees’ effectiveness goes hand-in-hand with mastery of the latest technology and techniques. LMS helps you train your employees on current as well as emerging banking and financial software applications.

2. Remote Training

A financial or banking organization can have employees in many locations, possibly working remotely. To make sure all are well trained on specific topics and have access to equal benefits from the training module, LMS offers a feature of remote training. With this option, your employees, no matter where they are located, get easy access to training materials, and can conduct their learning process on any device, for example, a mobile phone.

3. Easy To Update

Technology is ever-changing; it advances constantly, creating a need for your organization to regularly update its business practices and training. You’ll want to use an LMS with the capability to update, make changes or add new course materials in the training module so you can ensure that your employees’ skills are continuously keeping pace with necessary skill sets.

4. Individual Learning Paths

Built-in tools like individual learning paths help employees to gain training knowledge on different levels, different product lines and across multiple branches. Also, as the learning or grasping speed is different for different individuals, an LMS gives flexibility to your employees to gain knowledge at their own learning pace. To stay ahead in the competition, it is important to keep your business pillars (employees) strong. Get started with an LMS today.