In an increasingly tech-driven and digital world, law enforcement agencies are tackling crimes that were almost non-existent decades ago. However, the workforce lacks the skills to deal with these problems. For example, most police employees have limited knowledge of cyber threats. And it’s not just the hard skills. Many police employees are not well-trained in soft skills like responding to active shooter situations. Besides that, they also have to regularly update themselves about new policies, protocols, and federal laws.
Continuous learning is the only way forward to stay informed and serve the citizens better. However, with so many mandated training programs happening continuously, law enforcement agencies would need a learning management system (LMS) to develop, manage, update, and deliver training. They need an LMS to monitor the progress of every employee and ensure that they are aware of all the latest policies, protocols, and other updates. They need an LMS that meets their requirements and helps them deliver and manage the training for multiple users.
Finding such an LMS can be a herculean task. That’s why we have compiled the features to look for while choosing the right LMS. This should help make the right choice.
The users may not necessarily be digitally-savvy. Hence, ensure that the interface is easy-to-navigate for the users. Choose an Legal Practice Management Software that allows interface customization and modification of the centralized location that the users access for information, training material, and tests.
Do a thorough price analysis before purchasing an LMS. Check if the pricing includes installation, migration, maintenance, support, and other costs. Some providers also offer a free trial of the LMS. Try out the free trial to know if the product features support the training goals before purchasing.
A law enforcement agency has to manage hundreds of employees across different locations. It can be challenging to monitor their progress, update the training material, and manage other tasks. Ideally, a good LMS for Law Enforcement must enable the administrators to see the learners’ logs, instructor activities, curriculum changes, and other related factors and make informed decisions about the course’s future delivery.
Since the regulations and guidelines evolve frequently, law enforcement agencies must comply with them to stay updated. Ensure that the LMS provides customizable certifications to the employees completing the course. Besides training compliance, ensure that the LMS complies with the latest industry guidelines to prevent data leakages or other threats.
Modern LMS allows third-party integrations with ERP, HR, Payroll systems, Microsoft Outlook, and more. Choose an Legal Practice Management Software that supports seamless third-party integrations to collect data, manage performance, and track all training activities effectively.
Choose an LMS that has reporting and tracking capabilities and provides detailed insights on the learner’s progress. It will help agencies track the performance of every employee smoothly and ensure that they are updated with the latest knowledge and skills. Select an LMS that has options to export the reports to other applications and customize the report to include predefined variables.
Since law enforcement employees are constantly moving, in-class learning can be challenging. Choose a cloud-based LMS that is accessible from anywhere, anytime, and on any device. This enables the employees to access the courses on any device, learn on the go, and stay updated.
Since employees have to complete all the mandated training, enforcement agencies will have to track their credentials and certification progress. To simplify this process, select an LMS that sends automated weekly reports on every employee’s credential status. Agencies can also set automated reminders to alert the employees who are behind schedule or in progress to complete the training and get the certification on time.
As law enforcement agencies operate in different locations and have employees from different regions and ethnicities working together, the agency should ensure that the course content, certification, and support must be multilingual. Multilingual content and support will enhance learning, improve engagement, and enable the employees to grasp the information better.
Hence, choose an LMS that provides multilingual support GyrusAim, for instance, supports 15 languages. It reduces the learning barriers, enables all the employees to take the course in their preferred language, and provides equal growth opportunities to everyone.
Ensure that the LMS provider offers on-site and distance support throughout the journey - from onboarding to installation and maintenance. Besides continuous support, the LMS provider must also provide resources like live or on-demand webinars and video tutorials that the agencies can use to manage and troubleshoot issues in the LMS independently.
A right LMS will help law enforcement agencies reduce training costs, meet compliance requirements, and optimize training programs.
At Gyrus, we understand the needs of law enforcement agencies. Our solution GyrusAim helps law enforcement agencies meet local, state, and federal compliance standards. To date, we have helped law enforcement agencies with:
We are committed to supporting law enforcement agencies in their endeavor of learning and updating knowledge and skills and complying with the regulations.
To learn more about Law Practice Management System, schedule a free demo.
You can also read more about LMS for law enforcement agencies in our whitepaper.