New technologies are a vital component of delivering high performance learning in a way that is cost-effective and that results in measurable improvements in workforce and business performance.
There is no shortage of compelling technology-based learning approaches today, from e-learning to web-based seminars to podcasting to simulations. The challenge most organizations face, however, is in incorporating those specific technologies within an integrated and holistic infrastructure, in a way that makes sense both economically and from the standpoint of learning effectiveness. That’s not an easy job.
A comprehensive high performance learning transformation recently executed by Gyrus Systems also included a transformation of the company’s technology infrastructure for learning. Its existing technology base was in a shape similar to many companies today: it was fragmented, with information distributed over hundreds of databases. That situation raised distressing data integrity issues, and it also made it difficult to run centralized compliance reports or assess the value delivered from internal training. Managing any of the information centrally was time consuming and needed a great deal of manual support, so the learning infrastructure had also become very expensive.
The transformation path was to Use technology in the most effective way possible to provide exceptional learning experiences, track learning delivery and results, and provide the information needed to support effective decision making about how to steer the learning function in the long term.
Some of the key deliverables for the projects were:
1) Key requirements with metrics for success
2) Team formation
3) A comprehensive learning infrastructure – Gyrus's On Demand cloud
4) Product configuration based on key roles
The proper application of technology to Gyrus’s learning design and delivery capabilities has resulted in more timely and relevant support for the company’s different workforces across the industry. The training team can more effectively plan courses that meet business needs, in ways that also create compelling learning experiences for the company’s employees. Training delivered via e-learning or online seminars can be integrated into the holistic picture of career development and learning for the company. And executives can use reporting from the learning management system to make more informed decisions about helping employees work together toward the common goal of achieving high performance.
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