Tag Archives: training

The Benefits of Using a Customer-Oriented Learning Management System (LMS) Vendor

Henry Ford small (larger)Someone famously asked Henry Ford if he had talked with customers for their opinions before creating an automobile for the masses.  Henry Ford, wisecrack that he was, quipped “If I’d asked what people wanted, they would have said faster horses.”  That attitude may have flown in the day and age where doctors were still attempting to cure maladies of all sorts by zapping the bejesus out of their patients with raw electricity, but today’s customers are better informed and much more savvy as to what they need.  And doctors thankfully became more judicious with their use of electricity as a form of treatment.

Today’s customers have problems that are unique to their business processes, and they know exactly what functions and abilities they need their learning management system to perform. What good is it to have a system that can’t adapt to changing business processes?  Or even worse, an LMS provider who responds to your unique needs with: “You probably don’t need that. That’s why we don’t have it.”  If you do find yourself in that situation with your LMS provider, check out our LMS Switching Guide on how to ask soul-searching questions about whether or not you should find a new LMS.

Part of Gyrus Systems’ customer focus is to gather feedback from our customers in our product community and to incorporate customer requested features into each release.  The benefit? You get an adaptable product that meets your business needs without the pain and expense of a customization.

Training: The Key to Manufacturing Workforce Development Success

Manufacturing LMS imageManufacturing contributes $2.09 trillion to the U.S. economy and supports about 17.6 million jobs as it continually grows and changes. (NAM) In this dynamic environment, improving both employee competency and training processes are major challenges.  In such a large industry, employees are often distributed, because many manufacturing companies utilize multiple shifts, buildings and facilities.  Properly using a learning management system not only provides on-demand training for professional and regulatory needs, but also creates training processes that improve overall employee competencies. 

GyrusAim, and its mobile companion MobileAim, is a Learning Management System (LMS) that streamlines employee training and improves safety and efficiency while maintaining regulatory compliance.  GyrusAim supports training for standards and regulations set by ISO 9000, OSHA, the FDA, the EPA and is 21 CFR 11 compliant. It also provides the necessary audit reports for such regulations. Our mobile app makes it possible to instantly check company compliance and employee qualifications from a smart phone or tablet on the production floor or elsewhere.  There is no need to return to the office and check statuses from a computer.  Complete and up-to-date data is easily checked, which saves the company time and money.

Gyrus Systems understands many segments exist in the manufacturing industry with their own unique challenges and training needs and GyrusAim is fully configurable to meet these specific needs.

GyrusAim empowers the business environment by increasing knowledge sharing and engagement, ensuring agile and flexible regulatory compliance. Training delivery costs are reduced by using virtual classrooms and social learning.  Also, training and testing is provided faster to all employees.  For these reasons Gyrus Systems' manufacturing customers are extremely happy with their chosen LMS: GyrusAim. 

Learn more about GyrusAim and manfucturing here.

Public Safety Training: How Well Do You Train for Emergencies?

As we all know, natural disasters, terrorism threats and other public emergencies cannot be predicted. Therefore, it’s important that individuals in the public safety industry are well trained and prepared to respond to just about any occurrence. Poor training in the public safety industry could result in a slow response to incidents, and could even affect someone’s life.

A learning management system (LMS) can make the process of delivering information to several responders easier and quicker. An LMS can not only help responders receive the pertinent information on the situation, but also helps them determine what tools and resources are needed to respond.

GyrusAim is a web-based, enterprise learning management system that provides a centralized system for training, managing, accessing, refreshing and sharing real-time, authoritative information regarding the location, credentials and status of assets. It also addresses police, fire, urban search and rescue and 911 tracking for Public Safety Training.

GyrusAim’s automated scheduled, registration and performance assessments make it easy to use and quick to update, so you have more time to respond to the situations at hand. The software also manages qualifications, certifications and expirations while allowing administrators to manage resources/equipment, records/transcripts and competency as a whole.

 

The Boundaries of Learning: Does Your LMS Cater to International Learners?

Learning has no boundaries. This does not only mean that it has no knowledge boundaries—meaning we never truly stop learning—but this also applies to physical boundaries. Learning in the workplace occurs everywhere, in every department, and in every location. Since the learning process can be so widespread, it’s critical that you’re learning management system is able to accommodate for this kind of international learning (we will call it distance learning).

Distance learning refers to the delivery of education to learners who are not physically present in a traditional learning environment, where learners and the information source are often separated by time and/or distance.* Distance learning is not a new concept, however the ability to educate learners in various locations has been made increasingly easier thanks to technology. An LMS can also open up the opportunity to build a relationship with learners in your organization that are far away in distance.

If your organization has learners across the globe, you’ll want to make sure you can deliver training to these learners as well as those who are in your home country.  One major benefit you’ll want to make sure your learning management system includes is a multilingual capability. Can the software be easily translated into the learner’s native or preferred language? The more translation languages available, the better you will be able to accommodate for learners during training. A web-based product can also makes learning more convenient for your learners because they will be able to access the software virtually anytime from any location (which accommodates for different time zones).

Customer support is critical for international learners. Does your software vendor consider that some of your learners may be in different locations and different time zones? It’s important that these learners get the support that they need as often as the other learners in the organization. A vendor that provides multiple channels of support, such as live chat, phone, email, and/or support tickets is available to respond to all of your learners when necessary.

An LMS like GyrusAim is an ideal solution for international companies because of its ability to deliver to any learner, regardless of where they are located. It is scalable software that is great for companies who are looking to build a global presence in the future. If you’re looking to grow your organization’s global presence in the future (or improve your current relationship with your global learners), look for an learning management system that can grow with you toward success.

 

* Information provided by Wikipedia

The Benefits of a LMS For Government Organizations

While T&D is important for all industries, there is a lot of emphasis placed on T&D  in government organizations. In current times it is absolutely critical for government agencies and organizations to respond quickly to constant challenges and to be trained and competent in order to face them. Training of federal, state and local employees can be easily managed through a learning management system. With the right amount of user learning functions and capabilities, adopting this software can provide a high return on investment (or ROI) and overall workplace development.

A learning management product is perfect for any government organization because it reduces costs and time for a T&D initiative, leading to increased productivity. It also helps organizations remain compliant. Your organization is constantly growing, so you’ll want to choose software that is scalable and can grow with you. The ideal vendor for government agencies will understand the regulatory and compliance needs of government agencies, and especially focus on compliance, safety, security, and T&D. It’s also important that reporting is available within the learning management system to help you track progress and history in an organized manner without paper or spreadsheets.

Since training is so important in the government industry, organizations should make wise decisions on which learning management system and vendor they choose. For example, Gyrus Systems is a government approved vendor and their GyrusAim product can be integrated with OPM’s Enterprise Human Resource Integration system (EHRI). The GyrusAim software can also create, store, manage, and transmit SF-182 requests and is compliant with Section 508 of the United States Workforce Rehabilitation Act of 1973.

Safety and security are critical factors of government agencies, which is why GyrusAim is a very secure platform for data, and customers also have the option to self-host their software. Because GyrusAim is a web-based software, it can be accessed by learners from anywhere at their convenience, and can be translated into over 25 languages. Our federal, state, and local government clients are guaranteed the lowest rate available.

Our government clients expect nothing but the best and we strive to deliver that. We understand the difficulties in dealing with the proceedings that go along with acquiring a vendor and maintaining a relationship with that vendor, therefore we are proud to be a General Services Administration (GSA) vendor. We have over a dozen government clients and are familiar with their individual needs. Our learning management system also caters to non-GSA government clients and we are prepared to offer you a learning management system that is customizable to your needs and goals.

 

 

 

Do you have control over your own career path?

When advancing in your career and participating in workforce learning programs, it’s important to take a step back and ask yourself: Am I in control?

Today’s workplace environments call for workers to take a more active role in their career path. Having control over your own learning and development allows you to set personal goals and see what needs to be done to get where you want to be. I repeat: it is up to you to get involved and define your career path, not your HR department or boss. Surely you’ll need some help along the way, such as what courses to take to prepare for future positions or what certifications are necessary to remain compliant, but in the end your future in the organization is in your hands.

A worker’s active role in their own T&D can benefit the organization too—less time and effort is spent on the process if these programs are designed to be self-directed. Employees today are becoming more dedicated and future-driven, with a strong desire to excel in their organizations (one of the only positive things resulting from today’s constantly changing job market). The employee’s active role also allows company management to measure the ROI of their training tools, such as their learning management system. Many of these platforms offer reporting to help measure efforts.

That’s why it’s important for your company to choose the right software. A learning management system such as GyrusAim not only allows users to track accomplishments, run reports, and manage expired licenses, but it also provides a very useful tool for users: the Individual Development Plan (IDP). This provides a ‘roadmap’ for the user’s career path so that they can clearly see what courses, skills, certifications, and so on have been completed (or still need to be obtained). GyrusAim is also flexible, scalable, and can be accessed at the user’s convenience. There is a direct connection between a company’s LMS platform and the performance of the employees, so the software vendor that you choose is extremely important for your organization.

In today’s time, employees are driven. They are self-motivated and have a desire to excel. If we combine this desire to excel with the desire to learn, we can make use of tools, such as GyrusAim, for the training and development of employees. The burning question still remains: Who has control of your career path? The answer should be you.

Non Profit Oraganizations Have Training Needs, Too!

For non profit organizations, training and education are both important elements. Without them, these organizations could not provide for the communities around them. But many non profits have fixed or small budgets and have to be financially conscious. Adopting an LMS is a great investment that will continue to provide for the organization in the future.

During times of budget cuts, training and communications are definitely not the ideal places to decrease spending. Investing time and money in the training of employees and other internal processes has been proven to lead to higher profits and growth in the organization.

Non-profit organizations also have a great need for maximum work output with minimal employee input and GyrusAim helps provide that. Our cost efficient solution, with low cost installation and licensing, helps non-profits of all kinds get the most for their investment. Users can also sell their content using eCommerce capability to generate revenue for their non-profit.

We believe that non-profits should be able to enjoy the same advantages of an LMS as large businesses, which is why our cost efficient and effective LMS solution is best for non-profit organizations who want the “most bang for their buck.”

While the advantages for non-profits using an LMS are endless, we’d like to highlight a few key areas where organizations see growth after choosing GyrusAim. With various reports and tools for tracking training and performance, internal management remains constant and effective. Our LMS also ensures accountability for results.
GyrusAim is also extremely scalable. Whether you’re a large or small non-profit, it can grow with you as you grow. If you’ve got international members, GyrusAim can be translated into over 25 languages. There are no speed bumps or road blocks, just an easy-to-use, customizable LMS to help drive you to success from the inside out (literally).

Service, Knowledge, and Experience: How an LMS Can Help with training in banking and finance

The training in banking and finance industry revolves largely around three ideas: service, knowledge and expertise. It is these three factors that allow the companies to compete with other organizations in the industry and succeed. This also means that training is of equal importance, because without the proper training, and organization will lack in service (and even overall morale), knowledge (even the most experienced employees can become rusty over the years), and expertise (employees should be trained frequently to ensure they have the most up-to-date knowledge and expertise).

This industry also adopts new regulations and industry standards frequently, and it’s important to make sure that employees have this new information and meet the necessary standards. The status of today’s economy causes people to put their trust and confidence in financial institutions for the most useful information possible. Therefore, companies must have the best resources possible to serve their loyal customers. If you’re employees are striving, so will your business.

But you may be asking: How can I improve my employee’s service/knowledge/expertise? How can I ensure that my company meets industry requirements and standards? A Learning Management System is the answer, and is what will help lead you to continuous success. More specifically, GyrusAim can help provide learning materials to all users in order to develop competence as quickly as possible.

GyrusAim helps companies in the Banking and Finance industry keep employees up-to-date with current regulations and improve competency management using one centralized, Web-based system. The Web-based functionality allows for consistent training to take place at any time, depending on the convenience of the user and the company. Not only is GyrusAim effective, but it is also very secure (a significant benefit for these types of industries).

Last, but certainly not least, an LMS can help track compliance and certification. GyrusAim makes it easy for training administrators or Human Resource managers to track compliance and/or certification of SOX, corporate governance, risk management, policy and procedure management, and more.

 

Is a Lack of Necessary Workforce Skills Dragging Your Company Down?

Workforce skills management is important in the workplace. There’s no argument there. It’s so important that we at Gyrus Systems even created an entirely new LMS (GyrusAIM) based around this concept of workforce skills management. The training you provide is about much more than simply providing courses, it’s about the skills those courses are developing in your workforce.

Your organization can take a huge hit without the necessary skills-management. If your employees don’t have the necessary skills to succeed, it’s only a matter of time before your company will fall behind too. Are your employees getting the “refreshers” they need? Are they meeting the requirements for your specific industry? It’s important to ask these questions—and ask them often—to make sure that your employees aren’t getting stale or rusty.

That’s where our LMS, GyrusAIM, comes into the picture.

It’s not merely good enough to train your employees—you need to train them for the right skills, for the right job, at the right time. Sounds like a lot to keep up with, right? This is the meaning of skill-centric software such as ours.

An LMS should make your life easier, it says it in the name—it’s a learning management system because it should be helping you manage learning in your workplace. A great LMS, such as GyrusAIM, makes it easier for you by notifying you of expired certifications, what courses have been completed and those that have not, and other metrics or repots.

eLearning is used every day in many universities, so there should be no question that is can be just as valuable in a workplace setting (we’re taught for years that learning never stops, right?). Don’t let unskilled workers be to blame for your company’s slow (or for some, abrupt) failure.

Why Content Can Make it Almost All the Way to the Learner – and Hit a Brick Wall


Let’s go back in time. Way back to the 1950’s and 60’s…. a simpler time. A time when the technology of media was basic and everything worked pretty much the same way. If you wanted to watch a television program your choices were three channels and one TV (yes, cathode ray tube) in the living room with an on/off switch and a rabbit ear antenna on the top.

Back then television was the new media; the hot cutting edge technology. And like any new technology how it worked was a mystery to the viewers. And when it didn’t work (which was often) – well that was a mystery too. But the technology was so basic that there were only two things the viewer could do to fix the TV when it didn’t work. The first thing to do was adjust that annoying rabbit ear antenna. And if that didn’t work, the next thing to do was to smack the top of the TV with your fist. 🙂

Fast forward.

Technology is a little more complex today. Viewers have myriad choices of what to watch and how to watch it – Youtube, streaming video, Skype, even old fashioned DVDs. They select from Laptop computers, cell phones, and I-pads to watch their selections. The options are literally unlimited.

And your course content is part of this large, rich mix. Somehow, through all of these choices and variables your content has to find its mark – your viewer.

In the first two installments of this series, we described the delivery of courses as working like a garden hose. The spigot gets the water started, the hose moves the water from point “A” to point “B”, and the nozzle sprays it on your lawn. Your course also has a start, middle, and end point and an interruption anywhere along the line can stop it in its tracks.

The three SCORM Content components are; where the content is stored (server), how it moves to the viewer (Internet or Intranet), and how it is viewed by the learner (computer or other device).

It may not be obvious that something is wrong when the course stream is interrupted at the beginning with the servers. But when a course doesn’t work on the viewer’s end, there can be only one obvious conclusion – no show!

But, as we have seen, there are so many technology variables at the viewer’s end that simply smacking the computer (or whatever) on the top is unlikely to solve the problem. But the show must go on. So we must take a thorough look at the show stoppers confronting our viewers so we can correct the problem. Here are the most common things that can stop SCORM Content cold at the viewer’s end:

  • If the viewer is sitting at the end of an Internet or Intranet pipeline fast enough to deliver the content, it is still important that the device he is using has the memory and processing “horsepower” needed to run it. Help Desk personnel are a good resource if you are unsure whether or not the viewer’s hardware is capable of running the content. But be aware that sometimes the learner uses more than one device. For example, he may begin the course at home and resume it on another computer in his office.
  • There are many popular brands of Internet browsers easily available. Many learners are in the habit of using more than one. For example a learner may use the Company required browser at the office and a different browser at home. Browser security settings can vary from one to another and may be the reason why a course will run for one learner but not for another.
  • Internet Security is indeed our friend, but it can be a perplexing one at times. The most common place a user comes across it is their pop-up blocker. Most users are comfortable with how to use them. But, if a learner has not been on any new websites for some time, it may have been a while since it last popped up. So, when he launches a new course, he may not notice the blocker.
  • And lastly – never under estimate the importance of learner experience and capability. Your learners are experiencing a constant barrage of new and rapidly evolving technologies. For those new to the experience, even launching a simple text only course can present a challenge. And even your seasoned veterans are challenged to keep up with constantly changing situations. The courses, devices, and technologies they used last week may very well change by next week.


So, the key to making sure your learners actually get to view the course is to understand what might possibly be blocking them. That way when it happens, you’ll recognize it. And you’ll be able to help them out.

Skill LMS – A Welcome Shift for Human Resources?

The key to competitiveness today is the company’s ability to manage and develop the knowledge and skills of their people using competency management system.  If David McClelland were alive today, he would be pleased to see remnants of his motivational needs theory as a recognized function of corporate HR, Training and Education departments. A pioneer in workplace motivational thinking, McClelland once argued that competency-based assessments and tests are better than traditional IQ and personality-based tests. He believed testing for competence is the best predictor for successful job performance. Would McClelland be pleased to see corporations spending more time and money on human capital? You bet he would.

If your organization is beginning to understand that Competency Management System  is central to workforce development, then it’s time to take the steps to create the foundation that will lead to better staffing practices, targeted learning initiatives, focused individual development plans, disaster planning, improved project teams, succession planning, and every other workforce management activity from hire to retire.

If you need help getting started, contact your Gyrus representative (www.gyrus.com).  We can help.

One good article

“Defining Human Capital Management”