Getting that E-learning Course to Work When SCORM isn’t the Problem

E-learning, Government, International, LMS, Manufacturing, SCORM, Tin Can, Training  By: admin

If you’re reading this then we probably have something in common…we both know what SCORM is for. But just in case this term is new to you, let’s get start by getting that definition out of the way.

SCORM is an e-learning standard. It is the reason you can get your e-learning course from one vendor and still launch and track it from the  to be integrated with one another – to “talk” to each other.

That makes SCORM very important.

 It’s great when everything is working right. Students are successfully launching, consuming and completing courses and all of that activity is correctly recorded in the LMS . But it’s not so great when something goes wrong. And, sometimes the reason is because there is a problem with the SCORM set up. When your SCORM package isn’t tracking right, your vendors can help you test the SCORM to see if there is a problem. But what if there isn’t.

What if SCORM isn’t the problem?

You’re not out of luck. There are several other things you can check out. These things also play a key role in making your content work right. Let’s review some of the more common culprits which can give you a SCORM content headache.

  • Videos require a player (often “Flash”) to run. Over time, the player on your computer may have become outdated. Make sure yours is up to date.
  • The computer itself may be causing the difficulty. The easiest way to check this is to try launching the course from another computer.
  • The availability of bandwidth can never be ignored. Remember that this is a moving target. The speed with which your course is delivered to you is “subject to change”. These changes can be as simple as the time of day, moving to a different location, or other web applications “stealing” your bandwidth.
  • The course itself is a big factor. There are many variables affecting how a course will (or will not) run for you. Some contain video – others do not. Some are a very large electronic file – others are smaller. Some are SCORM version 1.2, others are SCORM 2004 or AICC. These and other factors can make a big difference on whether or not the course will run for you.


It can be frustrating when a course content stubbornly refuses to work as expected. Not being sure what to check can only add to the frustration. Try these basic “tests” to run down the problem. Even if it turns out to be something else, at least you can quickly eliminate these “usual suspects” and move more swiftly to the correct resolution.

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