Baseball and your Learning Organization
As an admitted Cleveland Indians fan and gracious World Series loser, I thought long and hard about how I could somehow link America’s Pastime to this unique blog. I could talk about learning techniques utilized in the past seven games and why players were less intimidated by pitches they encountered the second and third time around, or possibly what a combined 176 years of waiting can teach us in preparing for the future. However, the outcome I chose to focus on was staring me in the face this entire time. The modern game has migrated into something that is completely different from its predecessor, in the early 2000s The Oakland A’s set out to do something incredible, they perfected “Moneyball”, the practice of using a wide variety of statistics-driven analysis in order to determine an optimal and most cost effective lineup in order to take their team deep into the postseason. This practice and the particular application has changed the way small market teams compete in the major leagues and thus has made this recent postseason a possibility for my preferred team.
So you may be asking yourself where is the linkage to learning programs? Statistics are not just limited to the baseball field. Though it may not be the most attractive trend in the learning industry, there is something to be said about the wealth of information that is available to Learning Professionals across the board. In the age of post “Moneyball,” everyone is looking to leverage their data and do something uniquely beneficial for their organization, regardless of industry. If a learning program can figure out the ideal mix prior to anyone else in an industry, there is a very real chance that an organization can become a dominant player on the market, or at least improve their positioning.
The Importance of Reports
Reasonably, one of the strongest value offerings for a Learning Management System (LMS) is its reporting capabilities. The possibilities of this capability are virtually endless. When most people think about reporting in the Learning Industry, they think about ROI justification. However, there is so much more out there. Instead of just implementing learning for the sake of having some sort of platform in which to train individuals in the workforce, we can now scrutinize the learning that is being distributed, how effective it is as a whole, and address the individual needs of learners within our systems. We can also paint a picture with this immense wealth of data by determining manners to address company sales, safety within the workplace, external communications, and any other potential learning facet within a program.
Statistics are powerful. In the modern learning construct the following information is now available to you; at a glance knowledge of who has underwent a learning exercise, personnel who have neglected to take required courses, performance in the required courses (in order to address the requirement for additional learning), gap analysis on what learners need to accomplish in order to become an even greater resource, and theoretically any other statistical aid that may help you make informed decisions on behalf of your organization. We are living in the golden age of reporting, where statistics are feeling less like math and more like real world functionalities that are understandable and accessible. When establishing a veritable competitive dynasty for your organization calculate the grand scope of what you hope to obtain from your data. Establish the most important knowledge to obtain for improving your personnel and workforce as a whole and determine how those metrics would look, then implement them directly in your program.
Data and Data Quality Disclaimer
With all the wonders of reporting and analytics available to us, it is important not to get too involved with your statistics until you have verified the quality of your information. Replicate accounts, inactive users, junk accounts, and misconfigured users can skew reporting functionality. Prior to enacting these groundbreaking research practices into your organization. Be sure to perform the due diligence of data governance. This should be addressed early on in the implementation process.
Despite the loss, I would like to wish the Chicago Cubs and all of their fans a large congratulations. It has truly been an amazing season, postseason, and series. After 108 years of waiting, you truly deserve such an outcome. As per the reporting and analytics portion of this blog, learning and development programs everywhere are benefitting from the addition of better reporting practices. Beyond Return on Investment figures, professionals everywhere can evaluate the true reach and effectiveness of their learning programs. Be sure to take a look at your learning program to establish if you are taking advantage of the full range and wealth of quality data, immediately at your fingertips. As always, thank you for joining us here at the Gyrus Blog, be sure to subscribe at the top right-hand corner of this page (Bottom if you are viewing this via a mobile platform), in order to get this fresh content distributed directly to your email inbox as it is posted. As well as follow us on social media for new content, product news, and interaction directly from Gyrus.